You can contact a support representative at any time.
All modern smartphones and computer devices work with our site. Apple and Android devices can access content with ease, as well as desktop and laptop computers. Mobile reading devices with web browsers also work, allowing you to always enjoy your subscription wherever you are!
Use any of the major web browsers and mainstream devices available to access our site. We support up-to-date versions of the following: Safari, Google Chrome, Firefox, Opera, Internet Explorer 8 or greater, on the following operating systems, Windows Phone, Windows, Mac OS, iOS, Android, or Linux.
The best way to resolve this issue is contacting our support staff. We will ask you what device you are using, its operating system, and the book causing issues. We will resolve your issue so you can enjoy the book!
If you have additional questions, use our contact form for the support team. Inform us of issues you are experiencing and our support staff will investigate and resolve your inquiry.
In order to read from our library, you have to first download Adobe Digital Editions. It can be downloaded here.
The fully dynamic content we offer is compatible with all the leading devices. With any Android device, iOS device, or computer, you can read books or listen to music or audiobooks!
Our contact form for Support Services allows you to specify any questions or issues. One of our customer service representatives will respond as soon as possible.
Check out our SUPPORT CONTACT FORM to address any issue or concern you may have. Within 24-48 hours, one of our Customer Service Representatives will communicate with you.
If you wish to speak with a live representative, please call toll free at 1-877-728-9921 or send an email to support@plottake.com.
No further charges should occur after a cancelling a membership and receiving a confirmation email. If you are experiencing issues, please contact one of our live representatives so we can solve the problem.
Cancelling your membership is easy. Once you have cancelled, you will retain access to your account for the remaining time on your term. No additional billing will be received after account cancellation.
Several factors are taken into consideration of refund eligibility:
If you have experienced technical difficulties, been the victim of fraudulent activity, or an accidental billing mistake has happened, you qualify for a refund.
If you have not received the experience you expected from our website, you might be refund eligible.
For additional assistance or to request a refund, call a live representative by calling toll-free 1-877-728-9921. For a more detailed description of our refund policy, please refer to our Terms of Service.
Refund Status
We make every effort to process refunds within 24 hours. We will send an email confirmation to the email address that we have on file. We ask that you allow 3 to 7 business days for the credit or refund to show in your account. To learn more about our refund policy, call us toll-free at 1-877-728-9921.
We add content on a regular basis, working hard to offer you the most complete library possible. Our team is hard at work, check frequently for new content.
Our expansive library is updated constantly. If there is something new you would like to see added to the library, please send a request to requests@plottake.com.
